Shipping Policy

We aim to provide a simple and transparent shipping experience. This page outlines what to expect from order to delivery.

Processing Time

Orders are typically processed within 2 business days. During product launches, seasonal peaks, or promotional periods, processing times may be slightly longer.

Shipping Methods

We primarily ship orders via DHL or other reliable international carriers to ensure safe and efficient delivery. Shipping methods may vary depending on your location and will be confirmed at checkout.

Shipping Cost

We offer free shipping on all eligible orders for a simple and convenient shopping experience. Shipping details and any special conditions will be clearly shown at checkout.

Delivery & Timing

Delivery estimates are shown at checkout or in your order confirmation. Most orders arrive within 7–15 business days, depending on destination and shipping conditions. Delays may occur due to customs or peak seasons.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. You can follow your shipment status at any time using the provided tracking link. Updates may vary depending on the carrier.

Customs Fees & Delays

International orders may be subject to customs duties or import taxes, determined by local authorities. Delivery delays may occasionally occur due to customs processing, weather conditions, or carrier issues.

Need help with a shipment?

Contact our support team and include your order number for faster assistance.

Contact Support